Process Associate- AR Caller

• Manage and resolve high-denial accounts and aged accounts receivable. • Make outbound calls to insurance providers (US Payers) to follow up on unpaid/disputed claims. • Investigate and resolve claim denials, underpayments, and rejections by analyzing EOBs and payer policies. • Handle complex appeals and resubmissions of claims. • Mentor and guide junior AR callers. • Meet and exceed individual productivity and collection targets. Required Skills & Experience: • Minimum 2 to 3years of hands-on experience in US Medical Billing & AR Calling. • In-depth knowledge of US healthcare insurance (Medicare, Medicaid, HMO/PPO, Commercial). • Proficient in denial management and the entire claims lifecycle. • Strong understanding of CPT, HCPCS, and ICD-10 codes. • Excellent communication skills for professional phone interactions. • Experience working with major RCM software. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: • Provident Fund Work Location: In person