Process Trainer - Physician Billing

Designation: Senior Training Specialist Job description Eligibility Criteria: • Minimum 4 years of experience in AR process. • Experience and strong knowledge of Under payment analysis mandatory. • Hospital billing experience is mandatory. • Experience an end-to-end AR team with strong knowledge of the US Healthcare Industry. • Experience in process training would be an added advantage • Strong interpersonal and excellent communication skills. • Must be enthusiastic to learn new processes. • Willing to work night shifts. • Work from office. Roles and responsibilities: • Create and share the training plan with stakeholders. • Deliver client specific training modules to new hires. • Meet Training TAT for CS training Program. • Manage OJT and QCP phase for the CPs completing CS training. • Maintain the training records Training details, Trainees Attendance & Feedback score for all training conducted. • Collect feedback from trainees on the quality of training. • Monitor the progress of the trainees and provide constructive feedback. • Monitor new joiners performance for the first 60 days and clarify process related queries. • Prepare the training plans, training content and assessments for refresher training. • Recommend changes in the training plan & training method. • Manage client updates in internal systems and scheduling assessments. • Update SOP and PWI only on a weekly basis. • Liaise with managers to determine training needs and schedule training sessions. • Design effective training content. • Prepare educational material such as module summaries. • Support and mentor new employees. • Keep attendance and other records! • Manage training Datasets. • Conduct evaluations to identify areas of improvement. • Monitor employee performance and response to training. Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹1,000,000.00 per year Benefits: • Commuter assistance • Health insurance • Provident Fund Application Question(s): • How many years of experience do you have in Process Training? • Are you comfortable working in Night shift (US Shift)? • How many years of experience do you have in Physician billing? Location: • Ambattur, Chennai, Tamil Nadu (Preferred) Work Location: In person