Front Desk Executive

Job Summary

We are seeking a friendly, well-organized, and customer-focused Receptionist / Front Desk Executive to manage our front office operations. The role involves welcoming guests, handling calls, coordinating with internal teams, and supporting daily administrative activities. Sunday will be a working day, and the employee will be allowed to adjust two weeklies off days on other working days by coordinating with team member and the reporting manager to ensure smooth office operations.

Roles & Responsibilities

• Receive and welcome guests in a professional and courteous manner

• Communicate directly with customers, clients, and visitors

• Answer incoming calls and transfer them to the concerned sales person or department

• Maintain visitor records and front desk registers

• Ensure the reception area is clean, organized, and presentable

• Support basic administrative tasks as required

• Coordinate with team members to manage front desk coverage

Skills & Competencies

• Good verbal and written communication skills

• Strong organizational and multitasking abilities

• Active listening and problem-solving skills

• Empathy and a customer-friendly attitude

• Ability to coordinate effectively with team members

• Basic computer knowledge (MS Office, email, telephone handling)

Qualifications

• (Graduate Only)

• Previous experience as a receptionist or front desk executive is an added advantage

Work Schedule

• Sunday is a working day

• Two weeklies off days can be adjusted on other days with prior coordination with Team