Quality Assurance Associate

Job Title: Quality Assurance AssociateJob Description The Quality Assurance Associate is responsible for managing consumer complaints and inquiries related to products in commercial distribution. Additionally, this role involves tracking and managing Commitments (CAPA), as well as conducting Annual Product Reviews (APR) in the absence of the APR Associate. The associate will also assist with APR tasks to ensure a smooth workflow and will be responsible for compiling and issuing Certificates of Analysis (C of As) for clients and regulatory submissions. Responsibilities • Receive, handle, investigate, and document consumer complaints and inquiries related to products in commercial distribution. • Issue, extend, and close Commitments (CAPA) to ensure compliance and quality assurance. • Conduct Annual Product Reviews (APR) in the absence of the APR Associate and assist as needed. • Compile and issue Certificates of Analysis (C of As) for clients and regulatory submissions. Essential Skills • Proficiency in quality assurance processes and documentation. • Experience with handling customer complaints in a pharmaceutical or GMP-regulated environment. • Strong understanding of Good Manufacturing Practices (GMP). Additional Skills & Qualifications • Bachelor's degree in Biology, Microbiology, Chemistry, or a similar discipline. Work Environment This role operates within a regulated pharmaceutical environment, requiring adherence to GMP standards. The position involves significant documentation and interaction with regulatory submissions, ensuring that all processes meet the required quality standards. Job Type & Location This is a Contract position based out of Cherry Hill, NJ. Pay and Benefits The pay range for this position is $26.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cherry Hill,NJ. Application Deadline This position is anticipated to close on Feb 28, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.