Steward, Captain , F and B Executive, GRE, CSA

JOB TITLE: Captain/ Steward / FB Executive /GRE / CSA / Team Lead JOB LOCATION: Eldeco Centre, Maviya Nagar DEPARTMENT: Operations Reports to: Restaurant/ Cafe Manager JOB PURPOSE: To provide excellent service to patrons so that their experience will be worth remembering. Essential Job Responsibilities Captain gives each guest a personal recognition. This could be in a form of memorizing names of the customers or addressing them with the correct salutations, such as "Miss", "Sir", and Ma'am". Captain escorts VIPs and other affluent peoples to cafe area on their arrival. They attend promptly to customers queries and assist them with their needs. Are required to serve customers as per their order. They have to take care of the billing as well. Taking care and mentoring the team Qualifications EDUCATION: Degree Or Diploma in Hotel Management/ 12th Passed EXPERIENCE: 1-3 years Competencies/Skills Customer Handling Skills • Excellent communication Skills* Knowledge JOB FACTORS : Complete knowledge of the menu. Complexity Impartial treatment to all the members of the team. Meeting customer expectations. Independent Thinking Handle all customers effectively. Responsibility Responsible to meet the customer needs. This job is provided by Shine.com