Backend Operation , B2B , Peter England

Reporting & Data Management • Maintain and update daily, weekly, and monthly sales reports for all e?commerce platforms (Amazon, Flipkart, Myntra, etc.). • Prepare dashboards covering sales, orders, returns, cancellations, stock status, and marketplace KPIs. • Track and monitor product listings, pricing, promotions, and marketplace metrics. • Consolidate and validate data received from internal and external sources. 2. Sales Analysis • Analyze platform-wise sales trends, product performance, and category insights. • Provide actionable recommendations to improve sales efficiency. • Track ROI of campaigns, paid promotions, and discounts. 3. Inventory & Operations Coordination • Coordinate with warehouse and operations teams to track stock levels and reduce out-of-stock scenarios. • Monitor order processing, returns (RTO/RTV), and claim management on marketplaces. • Track dispatch SLAs, penalties, and operational KPIs. 4. Marketplace Coordination • Support e?commerce account managers with performance reports and business insights. • Assist in resolving operational discrepancies like payment issues, chargebacks, and listing errors. • Ensure compliance with platform requirements and guidelines. 5. Automation & Process Improvement • Work on Excel automations, macros, and tools to improve reporting efficiency. • Identify gaps in data flow and propose improvements. Required Skills & QualificationsTechnical Skills • Strong Excel skills (VLOOKUP, HLOOKUP, Pivot Tables, Power Query, Macros preferred). • Experience with Google Sheets & ERP systems. • Knowledge of marketplace dashboards: Amazon Seller Central, Flipkart Seller Hub, etc. • Basic understanding of SQL (added advantage). Soft Skills • Strong analytical and problem?solving abilities. • Excellent communication and coordination skills. • High attention to detail and accuracy. Education & Experience • Bachelor’s degree in Commerce, Business Administration, Computer Science, or related field. • 1–4 years of experience in MIS, data management, or e?commerce reporting roles. Key Performance Indicators (KPIs) • Accuracy and timeliness of reports • Sales growth insights generated • Operational efficiency (reduced OOS, fewer errors) • Marketplace performance improvements • Reporting automation effectiveness