Payroll & Client Operations (Voice Process) Walk-In)

Venue ONE WEST BUILDING, SURVEY NO: 88/AA AND 88/E, NANAKRAMGUDA VILLAGE, SERILINGAMPALLY MANDAL, RANGAREDDI, Hyderabad, IN-TS, , IN . Hyderabad February 24, 25 & 2 p.m. – 4 p.m. Experience Plaza, Ground Floor HRO – Payroll & Client Operations (Voice Process) – Excellent Opportunity Excellent voice skills mandatory | Payroll experience preferred, not mandatory About the Role We are looking for a dynamic HRO – Payroll & Client Operations professional who thrives in a fast-paced, client-facing environment. This role is ideal for candidates with strong communication skills and a keen interest in payroll and compliance operations. Prior payroll experience is preferred but NOT mandatory—we are open to candidates who bring the right attitude, analytical mindset, and exceptional voice skills, with the ability to learn and grow in payroll operations. Key Responsibilities Handle end-to-end payroll support activities including managed and complex payroll scenarios Support US payroll processes (W2, payroll escalations, issue resolution) Ensure adherence to payroll compliance requirements and internal controls Assist in payroll audits and data validations Provide support for global payroll activities where applicable Act as a key point of contact for client communication and payroll-related queries Manage and resolve payroll escalations in a timely and professional manner Build strong relationships through effective stakeholder and client account management Deliver a seamless client-facing experience through clear communication and problem-solving Key Skills & Competencies Excellent voice and communication skills (Mandatory) Strong interpersonal and stakeholder management abilities Client-facing experience with a customer-first mindset Ability to understand and manage complex payroll scenarios Good understanding of payroll audits and compliance (preferred) Exposure to US payroll / global payroll is an added advantage Strong attention to detail and ability to work with deadlines Experience Requirements SME experience: Minimum 3 years Payroll experience: Minimum 2 years (preferred, not mandatory) Experience in HRO, payroll operations, or client services will be an advantage Education Graduation: B.Com / M.Com MBA from a reputed management school (preferred) Why Join This Role? Opportunity to work in a high-visibility HRO process Strong exposure to client-facing payroll operations Structured learning environment for candidates transitioning into payroll Ideal role for professionals with excellent voice skills looking to build payroll expertise