Opening for Operations Executive

Opening for Operations Executive: - Location: Bangalore- 4 Positions Employment Type: Full Time Organization: Agrani Hospitality Pvt. Ltd Are you seeking a career that offers more than just a salary—one that places you in a spiritually enriching and purpose-driven environment, where every responsibility is approached as *seva*? If you resonate with this vision, we invite you to explore the opportunity below. Even if you are not personally eligible, we encourage you to share this with someone who may be a suitable fit. About the Role: The Operations Executive is responsible for planning, coordinating, and managing pilgrimage tour operations to ensure smooth travel experiences for clients. This role involves handling bookings, vendor coordination, itinerary management, and providing operational support before, during, and after tours. Key Responsibilities: 1. Tour Planning & Coordination • Plan and organize pilgrimage tour packages • Prepare detailed tour itineraries including travel, accommodation, and darshan schedules • Coordinate with transport providers, hotels, and local vendors • Ensure all tour arrangements are confirmed in advance 2. Booking & Reservations • Handle bookings for flights, trains, buses, hotels, and special darshan passes • Maintain booking records and operational documents • Coordinate ticketing and reservation confirmations • Monitor availability and manage last-minute changes 3. Vendor Management • Liaise with hotels, transport operators, guides, and local agents • Negotiate rates and maintain strong vendor relationships • Ensure service quality standards are maintained 4. Customer Support & Communication • Provide tour details and operational updates to clients • Assist clients with travel documentation and requirements • Handle customer queries and resolve operational issues • Provide support during tour departures and ongoing trips 5. Tour Execution & Monitoring • Ensure smooth execution of tours as per itinerary • Coordinate with tour managers and drivers during trips • Handle emergencies, delays, or unexpected changes • Track tour progress and provide updates to management 6. Documentation & Reporting • Maintain operational records, booking details, and vendor contracts • Prepare tour reports and operational summaries • Track payments, invoices, and operational expenses • Ensure compliance with company policies and procedures Requirements & Qualifications: • Multilingual - Kannada, English, Hindi, Telugu/Tamil etc • Excellent Communication Skills • Strong coordination and organizational skills • Knowledge of pilgrimage destinations and routes • Customer – oriented with strong attention to detail • Ability to handle multiple tasks and deadlines • Problem-solving and customer service skills • Basic computer skills (MS Excel, email, booking systems) • Willingness to work in a devotional and spiritual ecosystem • Strong motivation to grow within the organization _ How to Apply:_ Interested candidates can share your CV to careers@tirthayatra.org • Yours in the service of Holy Dham* Tirtha Yatra Team Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: • Health insurance • Leave encashment Work Location: In person