English Chat Support (Non-Voice)

We are seeking highly motivated International Customer Care Executives for our non-voice process team. This role offers the opportunity to provide exceptional customer support to our international clients via email and chat platforms. Key Responsibilities: • Handle customer inquiries via email and chat, ensuring quick and accurate responses. • Resolve customer issues related to products, accounts, and services, maintaining a positive customer experience. • Document all interactions in the CRM system, escalating issues when needed. • Meet performance metrics including response time and customer satisfaction. Skills & Qualifications: • Excellent written communication in English with strong grammar. • Experience in customer service or non-voice processes is a plus. • Proactive problem-solving skills with a focus on customer satisfaction. • Ability to multi-task and meet deadlines in a fast-paced environment. • Proficiency in CRM systems, email, and chat tools. Why Join Us? • Competitive salary: ₹32,000 to ₹46,000 per month. • Work in a dynamic, global environment with international clients. • Career growth opportunities and comprehensive training. • Collaborative work culture focused on employee well-being. If you are passionate about customer service and eager to grow in an international BPO setting, apply now! Pay: ₹32,000.00 - ₹46,000.00 per month Benefits: • Paid time off • Provident Fund Language: • English (Required) Work Location: In person