Hospital Administrator

Job Title: Hospital Administrator Location: ANKURAM IVF, Dhanbad • *Job Type**: Full-Time Joining: Immediate Subject Line: Application for Hospital Administrator - Dhanbad About ANKURAM IVF Ankuram IVF is a leading fertility center in Jharkhand with state-of-the-art clinics in Ranchi, Jamshedpur, and Dhanbad. Known for ethical and personalized fertility care, Ankuram IVF combines modern technology with compassionate service to fulfill the parenthood dreams of couples across the region. Position Overview Key Responsibilities • *Clinic Operations and Administration** - Supervise all non-clinical departments: Front Desk, Billing, Housekeeping, HR, and Maintenance - Ensure smooth scheduling and coordination of patient flow and doctor appointments - Handle documentation and legal compliance (ART Act, PCPNDT, medical records) - Monitor procurement, inventory, and vendor coordination for medical and non-medical supplies - Maintain records of patient consents, treatment cycles, and follow-ups in coordination with the embryology team • *Doctor Coordination and Scheduling** - Plan and manage visiting doctors' schedules and ensure timely coordination - Facilitate proper briefing and debriefing sessions between doctors and staff - Ensure timely documentation of patient notes and case summaries • *Marketing and Branding Support** - Coordinate with the Marketing Department to execute local campaigns, camps, and awareness drives - Facilitate digital promotions, content creation, and community engagement in collaboration with the central marketing team - Oversee the collection and curation of patient testimonials and success stories for social media • *Corporate Tie-ups and Outreach** - Initiate and maintain relationships with corporates, PSUs, insurance providers, and referral doctors - Organize health talks, free consultation camps, and IVF awareness programs in offices and communities - Work closely with the MIS and CRM team to track and convert leads from corporate and referral sources • *Patient Experience and Feedback** - Ensure high levels of patient satisfaction by improving service quality and handling concerns promptly - Collect and analyze patient feedback regularly to implement service improvements • *Reporting and Management** - Generate daily, weekly, and monthly reports on OPD and IPD performance, lead conversions, and revenue - Present operational updates and KPIs to senior management - Support internal audits and quality checks Qualifications and Experience - Graduate or Postgraduate in Hospital or Healthcare Administration (MBA preferred) - 3 to 5 years of administrative experience in a hospital or IVF or fertility clinic setup - Excellent communication and interpersonal skills in Hindi and English (local dialect a plus) - Ability to lead teams, manage crises, and multitask efficiently - Proficiency in MS Office, Google Sheets, and basic hospital management software Desired Traits - Patient-first mindset with professional integrity - Self-driven and confident in handling marketing and outreach initiatives - Well-connected with local medical practitioners and corporate offices - Strong leadership with a problem-solving approach Compensation - Attractive salary package based on experience - Incentives based on operational targets, corporate tie-ups, and patient satisfaction Why Join Ankuram IVF, Dhanbad - Work at one of Jharkhand’s fastest-growing IVF centers - Be part of a passionate, mission-driven team transforming lives - Grow in a professional environment with exposure to both medical and management dimensions of healthcare Pay: ₹11,482.87 - ₹38,881.39 per month Schedule: - Day shift - Weekend availability Work Location: In person