SRE L3 Support Specialist

About Apexon: Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. We enable #HumanFirstDigital Job Description Key Responsibilities: • Provide end-to-end production support for trading systems, applications ensuring seamless front-office operations. • Debug and troubleshoot technical reported system/ user issues efficiently, minimizing impact on business operations. • Analyze incidents, identify root causes, and implement preventive measures. • Engage in frequent problem management, ensuring long-term stability of systems. • Communicate effectively with senior stakeholders, including Managing Directors, to provide timely updates and resolutions. • Be ready to transform support, drive effort reduction, strategic fixes, build knowledge repository, shift left and more Required Skills and Qualifications: • Prior experience supporting front-office systems is highly desirable, but candidates must demonstrate a willingness to embrace the challenges of such a role. • Proficiency in at least one object-oriented programming language (e.g., Java, Python). • UNIX/Linus scripting knowledge • Scripting knowledge React/Typescript • Strong debugging and troubleshooting skills, with the ability to solve complex technical issues. • Knowledge and experience working in cloud platform (AWS) • Awareness of Kafka, JSON Payloads, REST • Awareness of containers (e.g., Kubernetes, Docker) • Excellent communication skills to collaborate with stakeholders at all levels. Experience in a dynamic, high-pressure work environment. Our Commitment to Diversity & Inclusion: Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com) Our Commitment to Environment: Actively contribute to Apexon's commitment to environmental responsibility by following sustainable practices and supporting ESG initiatives. Our Perks and Benefits: Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance. We also offer: o Group Health Insurance covering family of 4 o Term Insurance and Accident Insurance o Paid Holidays & Earned Leaves o Paid Parental LeaveoLearning & Career Development o Employee Wellness Skills: Java