About the Job:

As a Customer Support Trainee, you will be part of a dynamic team, providing top-tier assistance to customers while learning the ropes of customer service. This entry-level role is designed to give you hands-on experience in resolving customer issues and enhancing their overall experience with the company. You will receive training and guidance to help you grow your skills and progress in the customer support field.

Key responsibilities include:

• Responding to customer queries via phone, email, or chat.

• Assisting in resolving product or service-related issues.

• Maintaining accurate customer records and feedback.

• Learning company policies and systems for effective support.

• Collaborating with senior support staff to improve service quality.

Ideal candidates should have strong communication skills, a problem-solving attitude, and a willingness to learn in a fast-paced environment.

This role offers great opportunities to learn and grow in the customer support field, with potential for future career advancement within the company.