Immediate Hiring for International Customer Service Representative (CSR) – US Process
AustraRCM Pvt Ltd
Posted on: February 28, 2026
Greetings from Treosss Consulting Services!!!
Location: Bengaluru (On-site)
Shift: US Night Shift
Employment: Full-time
Salary: ₹25,000–₹30,000 + incentives
Experience: 0–1 year (Freshers welcome)
We are looking for dedicated and customer-focused International Customer Service Representatives to support US clients.
Roles and responsibilities:
• Handle inbound and outbound customer calls for US insurance
• Assist customers with policy-related queries, coverage details, and documentation
• Provide clear, accurate and courteous support with a customer-first approach
• Maintain accurate records and follow quality and compliance standards
• Collaborate with internal teams to ensure timely issue resolution
Key Requirements:
• Excellent verbal and written communication skills in English
• 0–1 year experience in an international voice process (preferred, not mandatory)
• Strong customer service mindset with good problem-solving skills
• Willingness to work in US night shifts
• Basic computer knowledge and eagerness to learn
Why Join Us:
• Supportive work culture with learning opportunities
• Performance-based incentives and career growth
• A chance to work with international clients and build a strong voice process career
Freshers with strong communication skills and a positive attitude are encouraged to apply.
Job Types: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
• Paid sick time
• Paid time off
• Provident Fund
Work Location: In person
About Company
AustraRCM Pvt Ltd
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