Regional Operations Manager

• PDA reconciliations • Training & inductions. • Co-ordinating Audits. • Handling refund processing. • Cover note Management. • HO Requirement and Mail Reverts. • Walk-in register maintenance. • Deficiency Follow-up. • QC and POZ Daily. • Portal Issues Coordination. • System Slowness Tracking. • Agri Policy Servicing. • Rights Management. Web ID creation. • Temp Receipt. • Agency Licensing. • Pre Policy Follow-up. • NCB Recovery Letter. • Endorsements. • PDA reconciliation. • TR Approvals. • IT Calls and Bugs Requirement. • Ensure Timely Dispatch and Archivals. • Daily premium balancing and verification. • MSO co-ordination & visit. • Reconciliation of Floats & Temporary receipts. • Weekly meeting with marketing team/partners. • Online Payments. • BG Recovery. • BASS Attendance. • Archival. • Inter department co-ordination and Stakeholder Engagement. • PIS Generation. • Maintaining & signing Daily Premium Cash register. • Following with Proc.