Customer Service Representative/ Sales Advisor

The Customer Relationship Officer is responsible for sales and business development by generating leads, converting inquiries into enrollments, and achieving revenue targets. They manage student fee collections, maintain sales records, and support marketing activities. Additionally, they collaborate with the team to meet collective goals and track competitor updates. Responsibilities As a Customer Relationship Officer, you are expected to fulfil the below responsibilities Sales and Business Development • Achieving collection targets of assigned streams. • Lead Generation through cold calls and activities. • Attend to Walk-ins & counseling for various products. • Converting Enquiries to Enrollment / Revenue proposition; • Work on captive student's upgrades and reference. • Telephonic /online enquiry follow ups • Maintaining Good conversions (average conversion across the state is 80%) • Student fee collections & Follow Ups. • Achieving weekly / monthly / quarterly / Yearly revenue Targets for the assigned products; • Database maintenance/Database Calls. • Coordinate with Area Office maintenance • Responsible for the maintenance of the records & updating of sales figures and reports from time to time • Responsible for in house marketing activities & sales promotions • Daily/weekly /monthly reports / analysis of reports • Competitor info and updates. • Strive to Team building & team target achievement Qualification: Graduation. Experience: 3 to 4 years. Salary: 15k-20k