Sr. Captain

Key Responsibilities1️ Floor Supervision • Supervise daily restaurant operations during assigned shifts. • Allocate tables and assign sections to stewards. • Ensure service standards and SOPs are followed. • Monitor cleanliness, table setup, and staff grooming. 2️ Guest Service • Welcome and greet guests courteously. • Assist guests with menu recommendations and specials. • Handle guest complaints professionally and resolve issues promptly. • Ensure timely food and beverage service. 3️ Order & Service Management • Take orders when required and ensure accurate entry into POS. • Coordinate with kitchen and bar for smooth service flow. • Ensure proper billing and settlement of guest checks. 4️ Team Coordination • Conduct pre-shift briefings. • Train and guide stewards and new staff. • Monitor staff performance and provide feedback. 5️ Sales & Upselling • Promote daily specials and signature dishes. • Encourage upselling of beverages and desserts. • Support achieving outlet sales targets. Required Skills • Strong leadership and communication skills • Excellent guest handling ability • Good knowledge of food & beverage service • Basic computer knowledge (POS system) • Ability to work under pressure Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: • Food provided • Provident Fund Work Location: In person