Cloud Engineer L1 - AWS

Job Information Date Opened 05/17/2024 Job Type Full time Industry IT Services City Chennai State/Province Tamil Nadu Country India Zip/Postal Code 600086 Job Description  Member of 24x7 Cloud Network Operations Centre  Working on escalated/production issues and providing solution adhering to the SLA  Guide L1 engineers & work alongside for troubleshooting  Take ownership of customer issues reported and see problems through to resolution  Research, diagnose, troubleshoot and identify solutions to resolve customer issues  Should be knowledgeable in Server Administration (Windows/Linux)  Should be flexible to work in rotational shifts Requirements  Strong hands-on knowledge of setting up production, staging and dev environments on AWS  Should be knowledgeable in Server Administration (Windows and/or Linux)  Strong SQL/Windows administration experience preferably with certification  Strong Database administration experience preferably with certification  Web server configuration, fine tuning and management  AWS Certifications  Experience working on Cloud computing, DevOps, CI/CD  Excellent oral and written communication skills  Intermediate++ - Windows & Linux  Customer interaction experience  Strong networking knowledge (LAN/WAN, IP addressing & Subnetting, HTTP(S), FTP, SMTP, VPN)  Experience working on Scripting languages  Exposure to Automation, DevOps  Experience working on ticketing system  Familiar with ITIL processes