Customer Chat & Call Support Executive

Job description Job description Customer Chat & Call Support Executive Location: Bengaluru, Karnataka (Work from Office) Shift: Rotational Shifts with Rotational Week Off Salary: based on experience Key Responsibilities: • Customer Interaction: Handle inbound and outbound calls, as well as chat support, addressing customer queries, complaints, and requests promptly and professionally. • Issue Resolution: Identify and resolve customer issues, providing accurate information and ensuring customer satisfaction. • Documentation: Maintain detailed records of customer interactions, transactions, comments, and complaints. • Team Collaboration: Work closely with team members and supervisors to meet performance targets and improve service quality. Eligibility Criteria: • Education: Any Graduate or Undergraduate. • Experience: Freshers and candidates with prior experience in customer support are welcome to apply. • Communication Skills: Fluency in English. Proficiency in additional languages is a plus. • Technical Skills: Basic knowledge of Microsoft Excel for data entry and reporting. • Typing Speed: Minimum 30 words per minute with 90% accuracy. • Availability: Willingness to work in rotational shifts, including weekends and holidays Note: This role is based in Bengaluru, Karnataka, and requires candidates to work from the office. Candidates should be prepared for rotational shifts and week-offs. If you‘re interested in applying or need further information, Send mail to