Sales Program Data & Ops Analyst

Sales Program Data & Ops Analyst Services Description: Facilitate sales productivity across tooling and process support, and policy enforcement. This includes: Overall 6+ Years of Experience • Providing frontline support to revenue growth teams, primarily sales but also including cross-functional stakeholders, similar to a traditional support desk function. • Additional support includes Tier 1 system bugs and enhancement triage, and supporting keep-the-lights-on (KTLO) mission-critical processes. Qualifications: • Sales Operations or Deal/Support Desk. • Cross functional collaboration. Problem solving and analysis (in a Sales environment). • Comfort with repetitive tasks support. • Technical: SFDC support/admin, SQL, Tableau, Google Suite, Microsoft Suite" Runs day‑to‑day SFDC + Salesloft operations, delivers fast BI/SQL-driven reporting and diagnostics, and builds/refines targeted account/contact lists to power sales plays • Load/manage contact & account lists and campaign data in Salesforce and Salesloft; troubleshoot assignments, routing, mapping, and data issues in real time • Build and maintain BI/Salesforce reports and dashboards; perform ad‑hoc SQL analysis and diagnostics to support active plays • Generate, enrich and refine highly targeted account/contact lists using multiple internal and third‑party data sources • Establish and document repeatable data operational procedures and best practices; coach sellers to avoid recurring errors • Merge data from SFDC, manual inputs, and external sources to produce actionable recommendations and implement quick operational fixes • Coordinate with GTM Account Data Excellence, Data Science, and Sales Program Managers on data quality, root‑cause analysis, and specialized list needs • Strong SQL (must be able to write queries from scratch; demonstrated fluency for rapid analysis) • Salesforce data management & admin experience (data loads, objects/relationships, campaigns, lists, targets) • BI/reporting skills and dashboard creation (ability to synthesize and present insights) • Experience with Salesloft and list management/campaign execution workflows • Excel / Google Sheets advanced usage for analysis • Troubleshooting & operational triage skills; strong attention to detail • Excellent written and verbal communication; cross‑functional collaboration • Sense of urgency, proactive/self‑starter mindset, ability to execute under tight timelines