SALES REPRESENTATIVE - ENGLISH

Designation: International Sales Executive Primary Responsibility: To support the export sales generation in international customer, coordination of documentation, order processing, and market development in specified country for ceramic tiles and related products. Reporting to: Export Manager Required Skills: Good written and verbal English communication Basic computer knowledge (MS Excel, Email, ERP – if any) Understanding of international customer handling (training provided) Strong follow-up and coordination skills Willingness to learn export procedures Detail-oriented and organized, Professional and polite communication style Key Result Areas: Internal: Assist in handling international inquiries from overseas buyers and distributors Prepare and share product details, catalogues, quotations, and price lists Coordinate with senior export managers for negotiations and follow-ups Maintain communication with customers through email, calls and video calls Identify new overseas buyers through online platforms and trade portals Also they have to travel international customer visit and convert sales External: Support preparation of export orders, order confirmations and entry in CRM Coordinate with Operation teams for order execution Ensure timely communication with customers regarding dispatch schedules Follow up regarding sample process Prepare basic export sales MIS and follow-up reports Update seniors with daily/weekly progress Evaluation Criteria: Internal: Every Month and Every Quarter will evaluation of number of container sales as per target and also check number of customer repeated order External: Customer feedback and customer satisfaction level Primary Internal Interactions: Accounts and Operation Dept Education Qualification: Any Graduate (BBA, BCom, BA, BSc preferred) Work Experience: Fresher / Entry-level candidate Working Hours: 9.30 AM- 6.00 PM Location: Rajkot Compensation & Benefits: Fixed salary + performance-based incentive Training in export documentation and procedures Career growth in export sales & international business