Customer support voice

Key Responsibilities: • Handle data entry, record maintenance, and documentation tasks accurately. • Process customer requests, orders, or claims via email or chat. • Verify and update customer or transaction information in databases. • Coordinate with internal teams to resolve queries and complete processes. • Ensure adherence to SLA timelines and quality standards. • Maintain confidentiality and data security while working remotely. • Generate reports and update trackers as per process requirements. Eligibility & Requirements: • Education: 12th pass or any graduate. • Experience: Freshers and experienced candidates welcome. • Excellent written communication skills in English. • Proficient typing skills (minimum 30 WPM) and basic computer knowledge. • Reliable internet connection and a quiet work environment at home. • Ability to work independently and meet deadlines. • Comfortable working in rotational shifts (if applicable). Preferred Skills: • Prior experience in back-office or data entry roles. • Familiarity with CRM tools, Excel, and basic data management software. • Strong organizational skills and attention to detail. • Ability to multitask and handle repetitive tasks with accuracy.