Contact Center - International Voice Process

Limited seats Location: Bangalore, Chennai, Hyderabad, Pune Salary: 40% – 80% hike of current salary Experience: 1.5 – 4 Years Mode: Work From Office Job Title: Contact Center - International Voice Process About the Role: We are looking for dynamic and customer-focused professionals for the International Voice Process in our Contact Center team. The candidate will be responsible for handling international customer calls, resolving queries, and delivering high-quality customer service. Key Responsibilities: • Handle inbound and outbound international customer calls. • Provide solutions to customer queries and complaints. • Maintain high standards of customer service and professionalism. • Accurately document call details and update customer records. • Meet daily performance and quality targets. • Follow company policies and communication guidelines. • Work collaboratively with team members and supervisors. Required Skills: • Experience in International Voice Process or BPO environment. • Excellent verbal communication skills in English. • Strong customer service and problem-solving abilities. • Ability to handle high call volumes efficiently. • Basic computer knowledge and familiarity with CRM systems. • Ability to work in rotational shifts if required. Benefits: • Competitive salary with 40%–80% hike based on current salary. • Opportunity to work with global clients. • Career growth opportunities in the BPO industry. • Professional and supportive work environment. How to Apply: Send your updated resume via WhatsApp to +91 81448 02704 or email at hr@dayacs.com. Apply online: www.dayacs.com/dcsCareer.html Connect with us: Instagram LinkedIn