L4 – Senior Windows/VMware Engineer

Looking for: L4 – Senior Windows/VMware Engineer Job Type: Contract to hire Location: PAN India (Remote) POSITION SUMMARY Our innovative company is looking to fill the role of Windows/VMware Engineer. Day-to-day activities include developing and documenting system specifications, implementing hardware and OS, maintaining high operational uptime stringent SLAs, coordinating with applications and database teams and other operational and project-based tasks. ESSENTIAL JOB FUNCTIONS: • Provides systems engineering technical expertise in support of core business functions. • Evaluates end user needs, goals, in conjunction with application parameters to define overall system requirements and technical design. • Relies on extensive knowledge and professional discretion to achieve goals. • Evaluates existing systems and designs/flowcharts proposed systems. • Installs, monitors, and manages servers and customer endpoints, resolves issues as needed. Installs system and application patches and performs system backups and recovery. • Monitors system configuration and manages log files. • Develops user guides, technical procedures, and technical architecture documentation. • Ensures system security through proactive security patch management. • Monitors existing infrastructure and usage, optimizes system to ensure quality user experience. • Documents internal policies • Makes recommendation on potential solutions by defining database physical structure and functional capabilities, database security, data backup, and recovery specifications. • Generates usage reports for submission to leadership. • Manages upgrades and continually monitors all production servers for performance, business continuity, disaster discovery and security. • Experience with strategy, design, project work, and operational escalations • Builds and deploys server and multi-client images support, including wireless, in conjunction with software and hardware product development. • Maintain Windows Server 2012 – 2022 and related services E.g. File/Print/DHCP server • Maintain VMware vSphere platform and related services • Manage work queues for Windows and VMware incidents, problems, changes, tasks and requests and ensure workload is effectively managed; prioritize and respond to help desk tickets as appropriate. SUPPLEMENTAL JOB FUNCTIONS: 1. Performs additional duties as directed. EDUCATION & EXPERIENCE: • 9+ years of experience as a VMware Engineer (ESXi, vCenter, vSphere) • 9+ years of experience as a Windows Server Engineer • 3+ years of experience with Citrix Hypervisor (XenServer) • 5+ years of experience working with enterprise storage solutions • NetApp Enterprise Storage experience is a plus • Azure/GCP engineering experience is a plus • Good knowledge of managing virtualized (VMware) operating systems • Strong understanding of network topology and protocols • Experience deploying and maintaining Cloud & on-premises platforms • Experience with managing proactive monitoring and alerting to assure system uptime • Understanding of Major cloud platforms with an emphasis on Azure and GCP • High level troubleshooting skills at the OS, virtualization, and hardware layer • Good understanding of PowerShell Scripting • Experience with creating and maintaining infrastructure documentation • Clear and concise communications, both written and verbal • Understanding of SLA terms • Comfortable mentoring junior team members • Proven track record working in a global and multicultural environment ADDITIONAL REQUIREMENTS: • Available during off hours for P1/P2 escalations/emergencies Training: You will be expected to maintain up to date training for all technologies relevant to your role