Inbound Telecaller - Pharma (0-1 yrs) Anywhere in India/Multiple Locations (Telesales/Inside Sales/BPO)

Inbound Telecaller- We seek a energetic individual to join our team as an Inbound Telecaller, with the following responsibilities:- Answer and direct incoming calls with professionalism and enthusiasm- Collect and verify customer information accurately- Provide exceptional customer support and resolve queries effectively- Maintain a positive and courteous demeanor at all times- Adhere to established call handling protocols- Monitor and report call metrics to management.An inbound telecaller, also known as an inbound call center agent, is responsible for handling incoming customer calls. Their responsibilities include: (ref:updazz.com)