URGENT -Telecaller

Key Responsibilities: • Call inbound and outbound leads generated through marketing, website, and socialmedia inquiries. • Effectively communicate with potential customers to understand their travel needs. • Convert inquiries into bookings for domestic and international holiday packages. • Provide accurate information about destinations, services, pricing, and promotions. • Follow up with leads regularly to increase conversion rates. • Maintain lead databases and update CRM systems with interaction details. • Assist the sales and operations team in coordination and documentation as needed. • Meet or exceed weekly/monthly telecalling targets and conversion KPIs. • Handle customer queries politely and professionally to maintain service quality. Qualifications & Skills: • Minimum 12th pass or Graduate in any stream. • 1–3 years of experience in telecalling or telesales (travel industry preferred). • Excellent verbal communication in English, Bengali, and Hindi. • Strong interpersonal and persuasive skills. • Passion for travel and knowledge of key destinations is an added advantage. • Proficiency in basic computer applications and CRM systems. • Self-motivated, result-driven, and a team player. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: • Cell phone reimbursement Experience: • Travel planning: 5 years (Required) Work Location: In person