Key Responsibilities:

• Operate and manage live streaming sessions using OBS Studio, including setup,

switching scenes, and troubleshooting.

• Coordinate with instructors to ensure timely and efficient class operations.

• Monitor live class performance, resolve real-time issues, and provide immediate

support if needed.

• Maintain and update basic Excel spreadsheets to track session data, attendance,

and other key metrics.

• Perform basic computer tasks such as file organization, system checks, and

software support.

• Collaborate with the content and support teams for pre- and post-session

requirements.

• Ensure that technical equipment (cameras, microphones, internet, etc.) is tested and

functional before sessions begin.

Requirements:

• Basic experience or familiarity with OBS (Open Broadcaster Software).

• Proficient with Microsoft Excel (data entry, formatting, filtering, etc.).

• General understanding of computer operations and troubleshooting.

• Strong attention to detail and ability to follow procedures.

• Good communication skills and team player attitude.

• Willingness to work in flexible shifts based on the live class schedule.

• Prior experience in handling live sessions or webinars is a plus.

Preferred Qualifications:

• Prior work experience in an EdTech, live content, or technical support role.

• Familiarity with Google Sheets and Zoom/Meet platforms.