Senior Project Manager (India)

Elevate is hiring for a Senior Project Manager that will be the primary liaison and case consultant for customers engaging with Elevate discovery team on eDiscovery projects. This role requires proficiency utilizing Relativity, Everlaw and eDiscovery methodologies. Responsibilities include maintaining comprehensive customer and project documentation within the project queue and collaborating with various groups to implement optimal solutions for customer requirements. Specifically, the Senior Project Manager will • Understand and interpret customer requirements within the context of eDiscovery processes. • Consult with customers on utilizing suite of services, particularly leveraging Relativity. • Coordinate internal processes across global departments to ensure customer objectives are met. • Represent Elevate in customer interactions and with third-party service providers. • Supervise and support other members of the Professional Services (PS) team to ensure customer needs are addressed effectively. • Train and develop team members on workflows and eDiscovery best practices • Provide regular project updates and performance reports to Directors and above to optimize resource allocation and service delivery across Elevate. • Conduct project kickoff calls with customers and key stakeholders. • Effectively manage and communicate timelines and ensure team meets all relevant deadlines. • Coordinate data collection activities. • Coordinate and support processing requests from customers. • Coordinate and prepare document productions for customers. • Support customers with migrating data between databases. Skills for success • Proficiency with an eDiscovery processing and hosting platform, preferably Relativity. • Strong verbal and written communication skills. • Exceptional problem-solving abilities and adaptability to evolving customer needs. • Highly organized with the ability to manage multiple tasks concurrently. • Willingness to work extended hours when project demands require. • Ability to communicate complex technical solutions effectively to non-technical stakeholders. • Outstanding customer service, interpersonal, and communication skills. • Demonstrated ability to work collaboratively in a team environment. Experience • Minimum of 8+ years experience in an eDiscovery project management, with hosting services experience preferred. • Industry certifications such as Relativity Certified Administrator, or similar Relativity certifications. Qualification • Graduate in any field from a premier institute. Company Information Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes. Our Most Recent Achievements And Distinctions Include • Certified as one of the UK's Best Workplaces for Development 2025 by Great Place to Work • Certified as a Great Place to Work 2025 in the US, UK, India, and Philippines • For the tenth consecutive year, in 2025, Chambers & Partners named Elevate as a Top global services provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing) and as an Alternative Legal Service Provider in Asia-Pacific • Newsweek named Elevate one of America's Greatest Workplaces in Professional Services for 2025 and previously awarded it the highest rating in the America's Greatest Workplaces for Diversity and America's Greatest Workplaces for 2024 lists • For the fourth year in a row, Elevate's integrated law firm is designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms • Elevate named a top ALSP in Asia by Thomson Reuters Asian Legal Business in 2024 • Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016 Learn more at https://elevate.law See more jobs at https://elevate.law/careers/ Follow us on social media https://www.linkedin.com/company/elevate-services Follow our Flexible Legal Resourcing Community https://www.linkedin.com/company/elevate-flexible-legal-resourcing/ All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, colour, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.