Product Analytics Specialist

As a Business Analyst at Firstsource Solutions Limited, your role will involve the following responsibilities: - Review incoming data and report requests to assess feasibility, scope, and data availability; escalate issues as needed to appropriate teams. - Participate in the vetting process of data requests for the Research division to ensure completeness and adherence to policy. - Extensive experience in Product Analysis. - Gather any additional information needed from requestors to ensure all requirements are met. - Log and track all data/reporting requests, assigning ownership and ensuring on-time completion and delivery. - Develop or assist in creating data reporting templates that present data clearly and are user-friendly. - Coordinate with internal teams (e.g., PAR) for requests that require specialized data handling outside standard processes. - Maintain up-to-date documentation for recurring reports and processes; update or create new procedures as necessary. - Respond to internal and external inquiries about data and reports, including hosting webinars or responding via email as needed. - Adhere to ethical standards and comply with the laws and regulations applicable to your job function. Skills Required: - Business Analyst - SQL - A/B Testing - 6+ years of experience in Business Analysis, Data Analysis, or a related analytics role. - Write, optimize, and troubleshoot complex SQL queries to extract, transform, and analyze data from multiple sources. - Design, implement, and evaluate A/B tests, ensuring statistical rigor and actionable outcomes. - Partner with Product and Growth teams to define success metrics, develop analytical frameworks, and measure product performance. - Conduct deep-dive analyses to identify trends, patterns, and opportunities for optimization. - Create dashboards, reports, and visualizations to communicate insights clearly to stakeholders. - Collaborate with engineering teams to validate data integrity and ensure reliable analytics outputs. - Support strategic business initiatives through forecasting, modeling, and scenario analysis. - Document processes, data definitions, and analytic methodologies. Preferred candidate profile: - Strong proficiency in SQL (must be comfortable writing advanced queries, joins, window functions, CTEs, etc.). - Hands-on experience designing and analyzing A/B tests (including statistical concepts such as confidence intervals, p-values, and sample size calculations). - Proficiency in data visualization tools (Tableau, Power BI, Looker, or similar). Please note that Firstsource Solutions Limited follows a fair, transparent, and merit-based hiring process and does not ask for money at any stage. Beware of fraudulent offers and always verify through official channels or @firstsource.com email addresses. As a Business Analyst at Firstsource Solutions Limited, your role will involve the following responsibilities: - Review incoming data and report requests to assess feasibility, scope, and data availability; escalate issues as needed to appropriate teams. - Participate in the vetting process of data requests for the Research division to ensure completeness and adherence to policy. - Extensive experience in Product Analysis. - Gather any additional information needed from requestors to ensure all requirements are met. - Log and track all data/reporting requests, assigning ownership and ensuring on-time completion and delivery. - Develop or assist in creating data reporting templates that present data clearly and are user-friendly. - Coordinate with internal teams (e.g., PAR) for requests that require specialized data handling outside standard processes. - Maintain up-to-date documentation for recurring reports and processes; update or create new procedures as necessary. - Respond to internal and external inquiries about data and reports, including hosting webinars or responding via email as needed. - Adhere to ethical standards and comply with the laws and regulations applicable to your job function. Skills Required: - Business Analyst - SQL - A/B Testing - 6+ years of experience in Business Analysis, Data Analysis, or a related analytics role. - Write, optimize, and troubleshoot complex SQL queries to extract, transform, and analyze data from multiple sources. - Design, implement, and evaluate A/B tests, ensuring statistical rigor and actionable outcomes. - Partner with Product and Growth teams to define success metrics, develop analytical frameworks, and measure product performance. - Conduct deep-dive analyses to identify trends, patterns, and opportunities for optimization. - Create dashboards, reports, and visualizations to communicate insights clearly to stakeholders. - Collaborate with engineering teams to validate data integrity and ensure reliable analytics outputs. - Support strategic business initiatives through forecasting, modeling, and scenario analysis. - Document processes, data definitions, and analytic methodologies. Preferred