Front Office Associate (M/F)

Duties & Responsibilities : • Manage the process of checking guests in and out. • Handle reservations made via phone or online platforms. • Verifying guests' payment methods during check-in. • Assigning rooms to guests and informing them of any specials offered. • Registers guests and manages the rooming chart. • Organizing transport services for guests at their request. • Providing guests with information about the property & Up sell additional facilities and services, when appropriate. • Deliver consistent, high-level service to guests. • Contributes to the smooth and efficient running of the Reception within the Rooms division. Required Experience and Qualifications : • Minimum of 1 years of experience in a similar role at a 4-star or 5-star property. • A relevant degree or diploma in Hospitality or Tourism Management is preferred. • Good customer service, communications and interpersonal skills are a must. • Experience in handling C Form procedures for foreign guests is essential. • Freshers having relevant degree or diploma in Hospitality or Tourism Management will also be considered. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: • Food provided • Health insurance • Leave encashment • Paid time off • Provident Fund Education: • Higher Secondary(12th Pass) (Preferred) Experience: • Microsoft Office: 1 year (Preferred) • total work: 1 year (Preferred) Language: • Hindi (Preferred) • English (Preferred) Work Location: In person