APM & Observability Consultant

Senior APM & Observability Consultant Company: FutureTEC Location: Kuwait Employment Type: Full-Time Reporting to: Data & AI Solutions Leadership Role Overview FutureTEC is seeking an experienced Senior APM & Observability Consultant to lead the architecture, deployment, and optimization of enterprise-grade Application Performance Management (APM) and observability solutions across strategic enterprise and government clients. This is a senior, hands-on consulting role combining deep technical expertise with client advisory capability. The successful candidate will own solution architecture, drive performance optimization initiatives, and act as a trusted technical advisor to client stakeholders. This role focuses on solution design and implementation excellence — not operational monitoring or support. Key Responsibilities 1. Solution Architecture & Deployment Lead end-to-end architecture, design, and deployment of enterprise APM and observability platforms (e.g., Dynatrace, Datadog, IBM Instana). Design scalable monitoring and observability strategies across on-premises, hybrid, and cloud environments. Ensure platform implementations follow best practices and enterprise architecture standards. 2. Performance Optimization & Troubleshooting Conduct deep-dive troubleshooting and root cause analysis. Drive performance tuning initiatives to improve application reliability and user experience. Optimize monitoring coverage across complex application and infrastructure landscapes. 3. Advisory & Client Engagement Act as a trusted advisor for observability strategy and operational maturity. Translate technical insights into business-oriented recommendations. Provide executive-ready reporting and structured technical documentation. 4. Pre-Sales & Technical Enablement Support technical workshops, solution design sessions, and client demonstrations. Contribute to proposals and RFP responses. Assist in defining scalable solution architectures aligned with client requirements. Required Experience & Qualifications 5+ years of experience in APM, observability, or enterprise monitoring environments. 3+ years of strong hands-on experience with at least one major APM/observability platform: Dynatrace Datadog IBM Instana Proven expertise in enterprise monitoring architecture and implementation. Strong background in performance troubleshooting and optimization. Experience working with enterprise or government clients. Excellent communication and stakeholder management skills. Bachelor’s degree in Computer Science, IT, or related field. Preferred Experience Exposure to cloud platforms (Azure, AWS, GCP). Experience with Kubernetes, microservices, and containerized environments. Scripting and automation knowledge (Python, PowerShell, Bash). Familiarity with DevOps practices and CI/CD pipelines. Relevant certifications (Dynatrace, Datadog, IBM Instana, Cloud, ITIL). Why Join FutureTEC Work on high-impact enterprise and government projects. Engage in architecture-level implementations. Be part of a regional technology leader with strong strategic partnerships. Opportunity for professional growth in advanced observability and performance architecture.