AI First Software QA Engineer

About Gen: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. About the Role: We are looking for a Software QA Engineer – Automation with strong frontend and mobile focus, and a passion for building reliable, high-speed, scalable quality systems using AI-first practices. This is an execution-focused role where you will design and own automation frameworks across Web and Mobile platforms. You will work closely with frontend (React/Web), Android, and iOS engineers to drive release confidence, fast regression cycles, and production-grade reliability. We are looking for someone with strong ownership who understands system internals, is comfortable with whitebox testing, and can deeply troubleshoot issues using logs and debugging tools. Key Responsibilities: Apply AI-assisted tools (e.g., GitHub Copilot, Cursor) to accelerate test design and improve coverage. Design and maintain automation frameworks using Playwright, Selenium, and Appium. Write clean, maintainable automation code in Java, Kotlin, JavaScript, or TypeScript. Build fast, reliable, low-flakiness test suites integrated into CI/CD pipelines. Perform whitebox testing by understanding application flows, business logic, and frontend–API interactions. Troubleshoot complex UI and integration issues through strong debugging and log analysis. Collaborate closely with engineering teams to improve testability, coverage, and overall release quality. About you: 2 – 5 years of QA automation experience with frontend or mobile focus. Strong hands-on experience with Playwright and/or Selenium; Appium for mobile automation. Proficiency in Java, Kotlin, JavaScript, or TypeScript. Comfortable with whitebox testing and reading code to understand system behavior. Excellent troubleshooting, debugging, and log analysis skills. Strong ownership mindset with focus on reliability, speed, and quality outcomes. Experience with CI/CD tools (GitHub Actions, Jenkins, TeamCity). Exposure to AI-assisted development/testing tools is a plus. Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs. Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds. We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency . To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.