Assistant Manager – HR Operations

Assistant Manager – HR Operations Location: Mumbai (On-site) Experience: Minimum 10 years in HR Operations (with 3–5 years Talent Acquisition exposure) CTC: ₹10–12 LPA Employment Type: Full-time Role Summary We are hiring an experienced and structured HR Operations professional to manage end-to-end HR processes for a 60+ employee organization. The role includes Payroll, Compliance, HRMS (Keka), Employee Lifecycle, Performance Management, Employee Engagement, and oversight of Talent Acquisition. The ideal candidate is disciplined, detail-oriented, process-driven, and capable of independently managing HR with strong ownership. Key Responsibilities HR Operations & Employee Lifecycle Manage complete employee lifecycle: onboarding, induction, confirmations, transfers, separations Ensure accurate HR documentation, employee files, and statutory records Manage attendance, leave, time-tracking and discipline adherence (9 AM–6 PM shift) Maintain and update employee data in HRMS Coordinate with Finance, IT, Admin for lifecycle processes Payroll & Compliance Process monthly payroll with 100% accuracy and timely closure Ensure compliance with PF, ESIC, PT, Bonus, Gratuity, and Shops & Establishment Act Maintain statutory registers, compliance files, and audit-ready documentation Coordinate with Finance for payroll inputs, reconciliations, and audits Conduct regular HR audits for compliance and process checks HRMS Management (Keka Preferred) Manage HRMS workflows: attendance, leave, approvals, regularizations Ensure accuracy of HRMS data across all modules Train employees and managers on HRMS usage and processes Identify gaps and drive HR automation to reduce manual tasks Talent Acquisition Oversight Support sourcing, screening, coordination, and closure of key roles Manage recruitment agencies and control hiring costs Maintain hiring trackers, interview scorecards, and candidate MIS Strengthen employer branding on Naukri, LinkedIn, and other platforms Share weekly hiring updates with management Employee Engagement, Culture & Retention Plan and execute monthly employee engagement activities Conduct pulse surveys and feedback sessions Handle employee grievances with confidentiality and fairness Support retention initiatives and culture-building programs Performance Management Manage annual appraisal cycles, mid-year reviews, and goal-setting Assist managers with KPI setting and performance documentation Track performance issues and support PIP implementation Maintain appraisal records and ensure timelines are followed HR Policies & Process Improvement Draft, update, and enforce HR policies and SOPs Improve HR workflows through process re-engineering and automation Ensure consistent implementation of HR policies Prepare HR dashboards and submit monthly HR reports Exit Management Manage resignation workflow and notice period tracking Conduct exit interviews and maintain exit documentation Coordinate FnF settlements, clearance forms, IT/Asset handovers Prepare insights from exit trends to support retention Candidate Profile Must-Have Skills Minimum 10 years experience in HR Operations (mandatory) Strong command of payroll, compliance, and labor laws Hands-on experience with HRMS (Keka preferred) 3–5 years exposure to Talent Acquisition Excellent communication, people-handling & discipline enforcement High ownership, confidentiality, and attention to detail Ability to manage HR independently in a fast-paced environment Preferred Qualifications MBA/PGDM in Human Resources Experience managing HR Ops for 60–200 employees Background in manufacturing/export/e-commerce/fast-growing companies