Female Ticketing Supervisor (Karnataka)

Position Ticketing Supervisor Job Type Full-Time Qualification Any Degree Experience 3 years Location GRS Fantasy Park Mysuru Salary 30k CTC Responsibilities - 1 Customer Service Issue Resolution Address and resolve guest queries concerns and complaints promptly to ensure a seamless and positive ticketing experience 2 Cash Handling Financial Reporting Oversee daily cash collections reconcile transactions and ensure accurate and timely submission of financial records 3 Vendor Coordination Liaise with external vendors and partners to ensure smooth ticket availability system integrations and operational readiness 4 Team Supervision Training Lead the ticketing team ensure staff performance aligns with service standards and provide ongoing guidance and support 5 System Management Reporting Operate and manage ticketing software to generate real-time reports on sales footfall and other key performance metrics 6 Flexibility Operational Support Work across various shifts including weekends and public holidays to support park operations and peak footfall days Skills Needed - 1 Exceptional Customer Service Listening Skills Ability to understand guest needs address concerns empathetically and ensure a positive visitor experience 2 Strong Cash Handling System Proficiency Accuracy and reliability in managing cash transactions and operating ticketing software or POS systems 3 Clear Communication Cross-Team Coordination Confident in verbal and written communication capable of coordinating seamlessly with internal teams and external vendors 4 Confident Vigilant and Proactive Mindset Exhibits bold decision-making situational awareness and the ability to respond swiftly during high-pressure scenarios 5 Patience Composure Team Leadership Maintains calm under stress while motivating and guiding the ticketing team effectively 6 Analytical Thinking Reporting Skills Capable of generating interpreting and sharing accurate sales and operational reports to support decision-making Job Types Full time Permanent Pay 20 000 00 - 25 000 00 per month Benefits Health insurance Leave encashment Provident Fund Work Location In person