Walk-in || Call Center Team Lead (Raipur)
GVK Emergency Management and Research Institute (GVK EMRI)
Raipur ,Chhattisgarh , IN 
Full–time Posted on: March 24, 2026
- *Role & responsibilities**
- Supervise day-to-day activities of call centre executives handling emergency calls.
- Ensure accurate call handling, information capture, and timely ambulance dispatch.
- Guide, coach, and support agents during critical calls and escalations.
- Monitor attendance, shift adherence, and individual performance metrics.
- Ensure compliance with SOPs, scripts, and emergency response protocols.
- Report shift performance, issues, and improvements to the Call Centre Head.
Interested candidates can walk-in between 10am to 4pm from 3rd March to 7th March 2026, in the below mentioned address:
- *Address :**
LK Corporate Park, 3rd Floor,
Current Dhamtari Road, Dumartarai
Raipur, Chhattisgarh
- *Contact Person:**
Priyabrata Mahapatra 8770248933
About Company
GVK Emergency Management and Research Institute (GVK EMRI)
Chhattisgarh ,IN
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