Bpo - Fresher (Gurugram)

**Qualifications and Skills** - Programming skills to navigate software tools efficiently - Strong problem-solving abilities to address customer concerns effectively - Excellent communication skills to interact with customers and team members - Teamwork and collaboration mindset to contribute to team success - Effective time management for handling multiple tasks efficiently - Adaptability to work in a dynamic and quick-paced environment - Attention to detail for accurate data entry and customer information handling - Learning agility to quickly grasp new processes and systems • *Roles and Responsibilities** - Handle inbound and outbound calls in a professional and courteous manner - Provide excellent customer service to resolve queries and issues - Follow communication scripts and guidelines to ensure consistency - Maintain customer records and update information accurately - Collaborate with team members to achieve performance targets • *Job Types**: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹20,000.00 per month Work Location: In person • *Speak with the employer** +91 7903809796