Shift Manager (Cloud Kitchen) (India)

Job Description: Store Manager About us: We are a Pan-Asian restaurant chain, proud to deliver authentic and rich flavours from across Asia. Our journey began in 2019, founded by a passionate individual with an ambitious vision for the culinary scene. About the role: We are seeking an experienced Outlet manager who can oversee day-to-day operations and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Responsibilities: - Oversee restaurant operations and ensure a smooth flow - Maintain a positive culture - Ensure proper compliance with Outlet hygiene regulations - Interact with diners and build positive rapport with different types of people - Supervise kitchen staff, providing necessary feedback - Communicate with Customer and mitigate potential conflicts - Organize and take stock of Outlet supplies - Creating staffing rosters and payroll for staff - Ensuring compliance with licensing, hygiene and health and safety legislation. - Overseeing stock levels and ordering supplies. - Handling customer enquiries and complaints. - Taking reservations. - Greeting and advising customers. - Manage kitchen staff and coordinate food orders - Supervise food prep and cooking - Check food plating and temperature - Establish portion sizes - Schedule kitchen staff shifts - Order food supplies and kitchen equipment, as needed - Train kitchen staff on prep work and food plating techniques - Store food products in compliance with safety practices (e.g. in refrigerators) - Keep weekly and monthly cost reports - Maintain sanitation and safety standards in the kitchen area Skills and qualifications - Proven 3-5 years of work experience in a restaurant setting - Demonstrated customer service skills - Understanding of financial management - Strong knowledge of restaurant management software - Ability to memorize and explain the restaurant’s menu - Willingness to work flexible schedule - Clear verbal communication skills - Ability to stand and walk for long periods of time - Clear attention to detail - Problem-solving skills - Knowledge of current food and beverage trends Job Type: Full-time Pay: ₹20,000.00 - ₹24,000.00 per month Experience: - total work: 3 years (Preferred) Work Location: In person