Deputy Sales Manager (Special Products) | Kolkata, IN

Deputy Sales Manager (Special Products) Job Description Responsibilities: • Provide technical expertise and support for Precast shapes, Shotcretes etc. • Preparing and conducting technical sales briefings for customer and company representatives • Participate in customer trials, inspections, audits, and post-mortem analysis of linings. • Liaise with plant technical teams to resolve application issues and recommend performance improvements. • Monitor product performance KPIs (lining life, wear rate, failure mode) and build technical dossiers. • Support sales and business development by conducting techno-commercial discussions, product presentations, and site visits. • Identify customer needs and gaps; propose tailored solutions or product customization. • Assist in new product introductions, trials, and performance validation in close coordination with R&D/QC and manufacturing. • Collaborate with commercial teams to support tenders, proposals, and cost-performance evaluations. • Provide internal and customer training sessions on product applications and best practices. Requirements: Essential: • B.Tech - Mechanical/Chemical/Metallurgy/ Ceramic • Experience in refractory application engineering, preferably in the steel industry • Hands-on experience in BD activities in above referred application areas in Steel plant • Strong field exposure and understanding of steel plant operations and constraints Preferred: Interpersonal Skills: • Ability to work with teams and lead decision-making processes in a team environment. • Excellent interpersonal communication and listening ability. Management Skills: • Strong analytical skills. • Excellent planning and organizational skills. • A strong ability to be adaptable and flexible. • Effective negotiation skills. • Effective communication Skills. • Highly motivated / self driven, results oriented. • Capable of handling multiple priorities. • Able to generate multiple solutions to problems in order to troubleshoot them effectively. • Able to collaborate with external and internal customers and stakeholders. Other Skills: • Ability to interpret basic financial data. • Proficient in MS-Office/GSuites.