Customer Support Associate – Freshers
I3 MATRIX PRIVATE LIMITED
Posted on: March 10, 2026
We are hiring enthusiastic Freshers for the role of Customer Support Executive!
If you’re someone who loves helping people, communicating clearly, and wants to start a stable career in support operations — this role is perfect for you.
What You Will Do
• Handle live chat support to assist customers in real time
• Respond to customer queries via Email & WhatsApp
• Coordinate with clients and understand their requirements
• Collect and update all queries in the CRM system
• Share enquiries with the concerned departments and follow up
• Make and receive basic calls related to customer queries (non-voice + Minimal voice)
• Ensure smooth communication and a positive customer experience
Who Can Apply
• Freshers are highly encouraged to apply
• Good communication skills (English/Hindi)
• Basic computer knowledge
• Willingness to learn — complete training will be provided
Job Types: Full-time, Permanent, Fresher
Pay: From ₹13,000.00 per month
Benefits:
• Provident Fund
Application Question(s):
• Do you Have any Typing course Certificate ?
Location:
• Anna Nagar, Chennai, Tamil Nadu (Preferred)
Work Location: In person
About Company
I3 MATRIX PRIVATE LIMITED
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