CSR (Customer Service Representative)

Job Responsibilities & Requirements: 1. Candidates should have strong spoken & written communication skills. 2. Ability to handle Inbound and Outbound calls, chats and emails in a professional manner. 3. Follow up on open cases and see them to closures. 4. Should have experience in ticketing system 5. 9 Working Hours Shift with 1 Hour Break 6. Willingness to work in rotational shifts as this will be 24 * 7 operations. 7. Candidates should be available to start immediately. 8. Job location - Ahmedabad, India. 9. Interested candidates may send their cv to Jobs.india@ibtevolve.com Job Types: Full-time, Permanent Pay: ₹30,000.00 per month Benefits: • Health insurance Ability to commute/relocate: • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): • If Selected, Can you join immediately ? Experience: • Customer service: 1 year (Required) Language: • Fluent English (Required) Shift availability: • Day Shift (Required) • Night Shift (Required) • Overnight Shift (Required) Work Location: In person