Payment Follow-up Executive

Job Brief: The Payment Follow-up Executive will be responsible for ensuring timely collection of outstanding payments from customers, maintaining accurate payment records, and coordinating with the accounts and sales teams to resolve billing-related issues. Key Responsibilities: • Follow up with customers for pending and overdue payments through calls, emails, and messages. • Share invoices, account statements, and payment reminders with customers • Enter &Update Customer Payment Records in Accounting Software( Zoho Books) • Coordinate with the accounts team for receipt entry and reconciliation. • Resolve customer queries related to invoices, credit notes, or payment discrepancies. • Ensure compliance with company credit policy and payment terms. • Prepare daily / weekly follow-up status reports. Qualifications & Skills: • Graduation in Commerce (B.Com preferred) • 2-5 years of experience in payment follow-up, accounts receivable, or a similar role • Ability to handle follow-ups politely and professionally • Basic knowledge of accounting and billing processes • Strong follow-up and time-management skills Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹30,000.00 per month Benefits: • Cell phone reimbursement • Leave encashment Work Location: In person