Immigration Counselor

Job Summary We are seeking a knowledgeable and motivated Immigration Counsellor to guide clients through the immigration and visa process. The ideal candidate will provide accurate information regarding immigration programs, assist clients with documentation, and ensure a smooth application process while maintaining high levels of customer service. Key Responsibilities: Client Counsultation • Counsel clients regarding immigration options, visa processes, and overseas opportunities. • Assess client profiles and recommend suitable immigration programs. Application Guidance • Guide clients in preparing visa and immigration applications. • Ensure all documentation is complete and accurate before submission. Documentation Support • Assist clients in collecting and verifying required documents. • Maintain proper records of client files and application status. Follow-up & Communication • Follow up with clients regarding pending documents and application progress. • Coordinate with immigration authorities, embassies, and partner organizations if required. Lead Conversion • Handle enquiries from walk-in clients, phone calls, and online leads. • Convert leads into successful clients through effective counselling. Compliance • Ensure all processes comply with immigration laws and company policies. • Maintain confidentiality of client information. Reporting • Prepare daily/weekly reports on enquiries, conversions, and application status. Required Qualifications • Bachelor’s Degree in any field (Business, Management, or related field preferred). • Certification or knowledge of immigration processes is an advantage. Required Skills • Strong communication and interpersonal skills • Good knowledge of visa and immigration procedures • Sales and counselling skills • Attention to detail • Customer service orientation • Ability to handle multiple clients simultaneously Experience • 0–3 years of experience in immigration consultancy, overseas education consultancy, or visa processing preferred. • Freshers with strong communication skills may also apply. Additional Requirements • Proficiency in MS Office (Word, Excel, Email) • Ability to work under targets and deadlines • Good documentation and organizational skills Job Types: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹25,000.00 per month Benefits: • Cell phone reimbursement Work Location: In person