Customer Support Executive

We are looking for a Customer Support Executive to join our team at Jeeves Consumer Services Private Limited. The role offers ₹ 15,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to hardware. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: • Manage incoming and outgoing calls in a professional manner. • Respond to customer inquiries, complaints and concerns with a problem-solving mindset. • Log customer interactions and track follow-ups. • Offer timely and relevant solutions to resolve customer issues. • Collaborate with team members to escalate and address more complex concerns. • Meet key performance metrics including call handling time, customer satisfaction and resolution rates. Job Requirements: The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift. • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience. More about this Customer Support Executive job Please go through the FAQs to get all answers related to the given Customer Support Executive job What qualifications and experience are required for this Customer Support Executive position? Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge. What is the salary and job type for this role? Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job. What shift and timings does this job follow? Ans : This Customer Support Executive job follows a Day shift. Do you need to visit the office for this job? Ans : Yes, candidates need to visit the office and work from the location in Alipur, Patiala. How many vacancies are there for this Customer Support Executive job? Ans : There are 50 vacancies for this Customer Support Executive role. Which candidates are eligible to apply? Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Executive role. Only male candidates are eligible. What are the key responsibilities of this Customer Support Executive job? Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category. What is the job location for this position? Ans : The job location for this Customer Support Executive position is Alipur, Patiala. Who is the right fit for this Customer Support Executive job? Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this Customer Support Executive job. What makes this Customer Support Executive job a good opportunity? Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 50 openings. Candidates can call HR for more info.