Cloud Support Intern

As a Cloud Support Intern at Sunsys Techsol Pvt. Ltd., you will be responsible for assisting in monitoring cloud infrastructure for performance, security, and uptime. You will provide technical support and troubleshooting for cloud applications and services, collaborate with IT teams to resolve customer and internal queries efficiently, help in documenting support activities, incidents, and resolutions, assist in deploying and configuring cloud services, and support process improvements in cloud operations and management. Key Responsibilities: - Assist in monitoring cloud infrastructure for performance, security, and uptime. - Provide technical support and troubleshooting for cloud applications and services. - Collaborate with IT teams to resolve customer and internal queries efficiently. - Help in documenting support activities, incidents, and resolutions. - Assist in deploying and configuring cloud services. - Support process improvements in cloud operations and management. Qualifications Required: - Basic understanding of cloud platforms (AWS, Azure, or Google Cloud). - Familiarity with networking, servers, and IT fundamentals. - Strong problem-solving and troubleshooting skills. - Good communication skills and willingness to learn. Sunsys Techsol Pvt. Ltd. is an innovation-driven company operating across IT Services, Renewable Energy, and Digital Solutions. They aim to build digital platforms that create social impact in the areas of clean energy, education, and inclusion. The company promotes a remote-first culture that nurtures growth and hands-on learning for young professionals. As a Cloud Support Intern at Sunsys Techsol Pvt. Ltd., you will be responsible for assisting in monitoring cloud infrastructure for performance, security, and uptime. You will provide technical support and troubleshooting for cloud applications and services, collaborate with IT teams to resolve customer and internal queries efficiently, help in documenting support activities, incidents, and resolutions, assist in deploying and configuring cloud services, and support process improvements in cloud operations and management. Key Responsibilities: - Assist in monitoring cloud infrastructure for performance, security, and uptime. - Provide technical support and troubleshooting for cloud applications and services. - Collaborate with IT teams to resolve customer and internal queries efficiently. - Help in documenting support activities, incidents, and resolutions. - Assist in deploying and configuring cloud services. - Support process improvements in cloud operations and management. Qualifications Required: - Basic understanding of cloud platforms (AWS, Azure, or Google Cloud). - Familiarity with networking, servers, and IT fundamentals. - Strong problem-solving and troubleshooting skills. - Good communication skills and willingness to learn. Sunsys Techsol Pvt. Ltd. is an innovation-driven company operating across IT Services, Renewable Energy, and Digital Solutions. They aim to build digital platforms that create social impact in the areas of clean energy, education, and inclusion. The company promotes a remote-first culture that nurtures growth and hands-on learning for young professionals.