Guest Relation Manager

Job Description: • Guest Relations Manager 5 Luxury Resort, Neral and Ratnagiri Maharashtra. Kish Hospitality Consultant seeks a seasoned Guest Relations Manager to oversee daily operations, drive guest Relations, and lead our client 5 resort in Neral. Key Responsibilities: -•Ensure exceptional guest experiences through personalized services. • Manage guest relations, feedback, and concerns. • Collaborate with departments (Front Office, F&B, Housekeeping) for seamless service. • Promote resort activities, events, and amenities. • Analyze guest satisfaction reports and implement improvements. Qualifications: -•Bachelor's degree in Hospitality Management or related field years of experience in a 5hotel/resort as a Guest Relations Manager/ Duty Manager (Oberoi, Taj, ITC, Marriott, Hyatt, Hilton) • Excellent communication, problem-solving, and interpersonal skills. • Fluency in English, Marathi/Hindi a plus. • Flexibility to work weekends/holidays. Salary Package - ₹12 -15 LPA