Infor WFM Administrator

Tasks Infor WFM Administrator Bangalore, India Remote Responsibilities: • System Configuration: • Configure and maintain the Infor WFM system to meet the Client’sWorkforce management needs. • Customize settings, workflows, and business rules within the Infor WFM application • Provide Custom solutions for client’s needs using Groovy Customization. • User Support: • Provide support to end-users by addressing inquiries, troubleshooting issues, and offering guidance on system usage. • Conduct training sessions for new users and ongoing training for existing users. • Integration: • Collaborate with IT teams to integrate Infor WFM with other relevant systems, such as HR and payroll systems. • Ensure data integrity and accuracy through effective integration processes. • Reporting and Analytics: • Develop and generate reports to provide insights into workforce performance, productivity, and compliance. • Utilize Infor WFM reporting tools to create customized reports for different stakeholders. • Compliance: • Ensure that the Infor WFM system is configured to comply with labour laws, regulations, and organizational policies. • Monitor and address compliance issues as they arise. • Documentation: • Maintain thorough documentation of system configurations, processes, and end user guides. • Document and track reported issues, resolutions, and system changes. Requirements Qualifications: • Bachelor’s degree in information technology, Computer Science, or a related field. • Proven experience as an Infor WFM Administrator or Technical Consultant or in a similar role. • In-depth knowledge of Infor WFM Multi-tenant application and its modules. • Strong understanding of workforce management processes and best practices. • Experience with system integration and data migration. • Excellent problem-solving and analytical skills. • Strong communication and interpersonal skills. • Ability to work independently and collaboratively in a team. • Detail-oriented with a focus on data accuracy and system reliability. Key Skills: • Infor WFM configuration and administration. • Must have PostgreSQL development experience. • Must have Cognos BI development experience. – Need to develop custom reports on Cognos in Infor Multi-tenant Environment. • Groovy Script or any equivalent scripting matching groovy experience is a must. • Infor 2 years and INFOR WFM experience 5 years is required. • System troubleshooting and issue resolution. • Custom Solution development using Groovy Script. • Training and user support. • Integration with other systems. • Report generation and analytics. • Compliance management. • Documentation and process mapping. • No production support profiles.