Client Relations Officer

Key Responsibilities: • Source new sales opportunities through inbound lead follow-up and outbound calls. • Learn and effectively communicate the features and benefits of our courses and services. • Maintain a professional and positive attitude while interacting with potential customers. • Provide detailed explanations of offerings in simple, non-technical terms. • Conduct diligent follow-ups to nurture and convert leads into enrollments. • Consistently meet and exceed daily, weekly, and monthly sales targets. • Maintain accurate and up-to-date records of all leads and customer interactions using CRM tools (preferably LeadSquared). • Actively contribute to achieving overall monthly and annual sales goals. • Support and participate in sales campaigns, webinars, and promotional activities. Desired Candidate Profile: • Graduate/Diploma/Postgraduate in any discipline. • Minimum of 1 year experience in sales, pre-sales, or business development (ed-tech preferred). • Familiarity with Spoken German courses or a basic understanding of the German language category is an added advantage. • Strong communication skills – fluency in Hindi is essential; good command of English is required. • Experience using CRM tools such as LeadSquared is preferred. • Energetic, self-motivated, and result-oriented with a customer-first attitude.