Email & Chat Support Executive

Important Note : Free Placment, No Fee to be paid.. for more information & interview appointment, Feel Free to call Ms. Shikha Sharma at 9999379442 We are looking for a Email & Chat Support Executive to join our team at Leading MNC BPO Company. The role offers ₹22,000 - ₹34,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: • Manage incoming and outgoing calls in a professional manner. • Respond to customer inquiries, complaints and concerns with a problem-solving mindset. • Log customer interactions and track follow-ups. • Offer timely and relevant solutions to resolve customer issues. • Collaborate with team members to escalate and address more complex concerns. • Meet key performance metrics including call handling time, customer satisfaction and resolution rates. Job Requirements: The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift. • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience. More about this Email & Chat Support Executive job Please go through the FAQs to get all answers related to the given Email & Chat Support Executive job • What is the eligibility criteria to apply for this Email & Chat Support Executive job? Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience • How much salary can I expect for this job role? Ans: You can expect a salary of ₹22000 - ₹34000 per month + Incentives that depends on your interview. It's a Full Time job in Chandigarh. • How many working days are there for this Email & Chat Support Executive job? Ans: This Email & Chat Support Executive job will have 5 working days. • Are there any charges applicable while applying or joining this Email & Chat Support Executive job? Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., Leading Mnc Bpo Company. • Is it a work from home job? Ans: No, it’s not a work from home job and can't be done online. • How many openings are there for this Email & Chat Support Executive role? Ans: There is an immediate opening of 50 Email & Chat Support Executive at Leading Mnc Bpo Company • Who can apply for this job? Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job. • What are the timings of this Email & Chat Support Executive job? Ans: This Email & Chat Support Executive job has Rotational Shift. Candidates can call HR for more info.