VIP Service Executive
Majestic Group of Hotels & Casino
Posted on: March 04, 2026
Job Summary:
Responsible for delivering personalized, high-quality service to VIP clients, ensuring a seamless and premium customer experience.Provide personalized service to VIP clients, ensuring a premium and memorable experience.
• Act as the primary point of contact for VIP customers and handle all inquiries promptly and professionally.
• Coordinate special requests, reservations, upgrades, and exclusive services.
• Maintain strong relationships with VIP clients to ensure loyalty and satisfaction.
• Monitor client preferences and maintain detailed records for personalized service delivery.
• Collaborate with internal departments (operations, sales, front office, concierge, etc.) to ensure smooth service execution.
• Handle complaints or issues with urgency and discretion.
• Identify opportunities to enhance the VIP experience and suggest service improvements.
• Ensure confidentiality and professionalism at all times.
• Assist in organizing VIP events, meetings, and exclusive experiences when required.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
• Provident Fund
Work Location: In person
About Company
Majestic Group of Hotels & Casino
Goa ,IN
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