Customer Service Executive (Japanese Speaker – JLPT N1)

Customer Service Executive (Japanese Speaker – JLPT N1) Location: Malaysia Employment Type: Full-Time Open to: Local & International Candidates (Relocation Opportunity Available) Job Overview We are seeking a JLPT N1 Certified Japanese Speaker to join our Customer Service team in Malaysia. The role involves handling customer inquiries, providing support, and ensuring a high level of service excellence for Japanese-speaking clients. Key Responsibilities • Handle customer inquiries via phone, email, and chat in Japanese • Provide accurate information and timely resolution to customer concerns • Maintain proper documentation of customer interactions • Coordinate with internal teams to resolve issues efficiently • Ensure service quality and customer satisfaction standards are met Requirements • JLPT N1 Certification (Mandatory) • Strong communication skills in Japanese and English • Customer service or support experience preferred • Good problem-solving and interpersonal skills • Willingness to relocate to Malaysia (if overseas applicant) Pay: ₹180,000.00 - ₹200,000.00 per month Experience: • JLPT N1: 1 year (Required) • Customer service: 1 year (Required) Work Location: Remote