Front Office Assistant

Job Summary We are looking for a capable and friendly Office Assistant to join our tuition centre team. You will be the first point of contact for parents and students, ensuring a welcoming environment, managing class schedules, handling inquiries, and assisting with administrative duties to support our tutoring staff. Key Responsibilities Front Desk & Reception: Greet students and parents, answer phone calls, and respond to emails in a professional, welcoming manner. Scheduling & Registration: Coordinate, schedule, and confirm tutoring appointments, classes, and PTMs (Parent-Teacher Meetings). Student Data Management: Maintain up-to-date student records, including enrollment, attendance, and fee payments. Fee Collection & Record Keeping: Handle basic bookkeeping, such as collecting tuition fees, issuing receipts, and tracking pending payments. Administrative Support: Print, scan, and file educational materials, and assist teachers with photocopying tests and worksheets. Center Maintenance: Ensure the reception area and classrooms are clean, organized, and stocked with necessary stationery. Inquiry Handling: Provide information to prospective parents regarding courses, schedules, and fees. I Required Skills & Qualifications Experience: Experience in an office environment, ideally in an education or customer service setting. Communication: Excellent verbal and written communication skills (must be able to communicate effectively with parents). Technical Skills: Proficiency in MS Office (Word, Excel) and ability to learn student management systems. Organization: Strong organizational and multitasking abilities to manage multiple schedules. Interpersonal Skills: A positive, patient, and friendly attitude when interacting with students. Education: High school diploma or equivalent; an associate degree is a plus. Work Schedule [ Part-time/Full-time]